SHIPPING & RETURNS

DELIVERY

With our hardworking Warehouse team and using one of our expert Couriers, we will work tirelessly to get your product packaged and palletised ready for swift delivery to your chosen address. We used Yodel to deliver smaller, more compact packages with anything up to 3x3m Gazebos, XDP Express for more complex or large deliveries such as a spare leg or a large Gazebo and DPD handle our Overseas products.

 

Expected delivery time is between 2-5 days for UK Mainland after placing your order and 3-7 days for Europe. We aim to deliver within these timeframes at all times. However, occasional delays are sometimes unavoidable at peak times of the year. 

 

We are constantly working to improve our services to you and feedback to us on our Couriers is much appreciated.

UK Mainland - £5.95 - 2-5 days

RETURNS

You as the buyer have a 30 day cooling off period under the distance selling regulations to return your goods to us.

Though you are liable for any transport costs incurred to return the item, we can arrange this for you over the phone with one of our couriers.

Or, why not save yourself in delivery costs and bring it back yourself to our showroom?